Privacy Policy

Privacy Policy for Snowy Mountains News (SMN)

Date of Last Revision: 15 February 2025

1. Introduction

This Privacy Policy outlines how Snowy Mountains News (referred to as “SMN”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you interact with our services, which include our website, mobile applications, and any associated platforms.

2. Contact Details

For any questions or concerns regarding this Privacy Policy or the handling of your personal data, you may contact us at:

Email: [email protected]

3. Personal Information We Collect

We collect various types of personal information, including but not limited to:

– Your name, email address, postal address, phone number, and date of birth.

– Information related to your device, such as IP address, device type, and browser type.

– Payment information if you make purchases through our site.

– Information about your interactions with our services, including your browsing habits and engagement with content.

4. How We Collect Personal Information

Personal information is collected in several ways:

– Directly from you when you provide it to us, for example, by creating an account, subscribing to newsletters, or participating in competitions.

– Automatically via cookies and similar technologies when you use our website.

– From third parties, including social media platforms and payment service providers, in accordance with their privacy policies and your preferences on those platforms.

5. Use of Personal Information

The information collected is used for various purposes:

– To provide our services and personalise your experience on our platform.

– To process transactions and send you related information, including purchase confirmations and invoices.

– To communicate with you, including sending newsletters, updates, and promotional materials aligned with your communication preferences.

– To improve our services by analysing trends and monitoring usage of our platform.

– To comply with legal obligations or defend legal claims.

6. Accessing and Correcting Personal Information

You have the right to access and correct your personal information at any time. If you wish to update your information, please contact us through the details provided above.

7. Complaints

If you believe your privacy has been breached, you can file a complaint with us. Complaints will be addressed, and will be responded to within 30 days. If unsatisfied with our resolution, you may contact the Office of the Australian Information Commissioner.

8. International Data Transfers

In scenarios where personal data is transferred outside Australia, SMN ensures such data receives similar protection by implementing measures such as contractual clauses for data protection. Information may be transferred to partner organisations based in countries like the United States or the European Union.

9. Security of Personal Information

We employ appropriate technical and organisational security measures to safeguard your personal data against unauthorised access, loss, or misuse. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

10. Use of Cookies

Our website utilises cookies to enhance user experience and track usage patterns. Cookies enable us to serve you relevant content and ads. By using our services, you consent to our use of cookies as detailed in our cookie policy. You can manage your cookie preferences through your browser settings.

11. Sharing Personal Information

We may share your data with trusted third parties, such as:

– Service providers assisting us in delivering and improving our services.

– Law enforcement or regulatory bodies if obliged by law.

– Advertisers and analytics partners to better understand audience interactions and deliver targeted advertising.

We do not sell your personal information to third parties for financial gain.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or general legislative requirements, we will advise you through a notice on our website. Continued use of our services following any changes indicates your acceptance of the new terms.

13. Your Privacy Rights

Under Australian law, you have the right to:

– Access the personal information we hold about you.

– Request correction of any incorrect personal information.

– Opt out of direct marketing initiatives at any time.

For detailed instructions on exercising these rights, please contact us directly.

Thank you for trusting Snowy Mountains News with your personal information. We are committed to safeguarding your privacy and delivering transparent and secure services.